# Painting FAQ | Limestone & Lacquer Painting Co. > Answers about estimates, fixed pricing, insurance, warranty, low-VOC paint, service areas and every painting service we offer in Austin and the Hill Country. URL: https://limestoneandlacquer.com/faq/ Straight Answers # Painting FAQ The questions Georgetown homeowners and business owners ask us most, about pricing, prep, products and scheduling. ## Estimates & Process How quickly can I get an estimate? add We schedule free on-site estimates within 24 hours across our service area, then send a transparent written quote detailing every prep step, coat and product. What are your working hours? add We work Monday to Friday 7:00 am to 6:00 pm and Saturday 8:00 am to 2:00 pm. Commercial projects can be scheduled after hours or on weekends. Related: Commercial Painting [/commercial-painting/ →](/commercial-painting/) What prep do you do before exterior painting? add Every exterior receives power washing, scraping of loose or failing paint, caulking of gaps and seams, and priming of bare or repaired surfaces before any topcoat goes on. Related: Exterior Painting [/exterior-painting/ →](/exterior-painting/) Can you help with HOA color approval? add Yes. Our color consultation includes pulling approved palettes and preparing sample boards so you can submit to your HOA or, in Old Town Georgetown, meet HARC historic guidelines. Related: Exterior Painting [/exterior-painting/ →](/exterior-painting/) Can I stay home while you paint the interior? add Absolutely. We work room by room, use low- or zero-VOC paint on request and clean up daily so the rest of your home stays comfortable and usable. Related: Interior Painting [/interior-painting/ →](/interior-painting/) How long will my kitchen be out of use for cabinet painting? add Most kitchens remain partially usable throughout. Doors are removed, finished in a controlled environment and reinstalled over several days, followed by a cure period with gentle use. Related: Cabinet Refinishing [/cabinet-refinishing/ →](/cabinet-refinishing/) Can you paint our business without closing? add Yes. We schedule offices, retail spaces and restaurants on nights and weekends, resetting the space each morning so you open on time. Related: Commercial Painting [/commercial-painting/ →](/commercial-painting/) How long should I wait to stain a new fence? add New cedar or pressure-treated pine needs to dry until a moisture check confirms it is ready to accept stain. We test before starting, which is especially important in Georgetown's humid springs. Related: Deck & Fence Staining [/deck-fence-staining/ →](/deck-fence-staining/) ## Pricing Will my price change once the job starts? add No. You receive a transparent written estimate before work begins, and we do not add surprise upcharges. If you decide to add scope, we price it in writing first. ## Our Company Do you use subcontractors? add Never. Every project is completed by our own in-house crews, led by Field Superintendent Mateo Flores, with workers' compensation coverage for every crew member. Are you insured? add Yes. Limestone & Lacquer carries $2 million in general liability insurance and workers' compensation for all crew. We provide certificates on request. Related: Commercial Painting [/commercial-painting/ →](/commercial-painting/) ## Warranty Do you offer a warranty? add Yes. All interior and exterior work is covered by a written 3-year workmanship warranty against application defects such as peeling or blistering. Related: Exterior Painting [/exterior-painting/ →](/exterior-painting/) Interior Painting [/interior-painting/ →](/interior-painting/) ## Services & Products Do you offer low-VOC or zero-VOC paint? add Yes. Low-VOC and zero-VOC options are available on request for homes with children, pets or allergies, and for occupied offices and restaurants. Related: Interior Painting [/interior-painting/ →](/interior-painting/) Commercial Painting [/commercial-painting/ →](/commercial-painting/) Can you paint stucco that has hairline cracks? add Yes. We patch cracks and apply an elastomeric coating system that flexes to bridge hairline movement, which is common on Hill Country stucco homes affected by Central Texas soil shifts. Related: Exterior Painting [/exterior-painting/ →](/exterior-painting/) Do you paint ceilings, trim and doors too? add Yes. Interior projects can include walls, ceilings, crown molding, trim, baseboards and doors, quoted together or separately based on your priorities. Related: Interior Painting [/interior-painting/ →](/interior-painting/) Can my kitchen cabinets be painted? add Solid wood and MDF cabinets take paint very well, and oak can be grain-filled for a smooth, factory-like finish. Peeling thermofoil is generally a replacement candidate, and we will tell you honestly during the estimate. Related: Cabinet Refinishing [/cabinet-refinishing/ →](/cabinet-refinishing/) Can you match my wall texture after a repair? add Yes. We match orange peel, knockdown and smooth finishes, then prime and paint so the patch blends seamlessly into the surrounding wall. Related: Drywall Repair [/drywall-repair/ →](/drywall-repair/) Why do my drywall cracks keep coming back? add Central Texas clay soils expand and contract seasonally, reopening poorly taped joints. We re-tape and feather repairs properly, and flag any cracks that suggest deeper structural movement. Related: Drywall Repair [/drywall-repair/ →](/drywall-repair/) Should I choose semi-transparent or solid stain? add Semi-transparent stain shows the wood grain and fades gradually over time. Solid stain hides weathered wood and lasts longer on fences, but it can peel on horizontal deck boards that collect water. Related: Deck & Fence Staining [/deck-fence-staining/ →](/deck-fence-staining/) ## Service Area Which areas do you serve? add We serve Georgetown, Austin, Round Rock, Cedar Park, Leander, Liberty Hill, Hutto and Pflugerville, covering Williamson County and the surrounding Hill Country. On-site estimates within 24 hours ## Still Have a Question? Call the office or book a free on-site estimate. We'll answer in person and put everything in writing. calendar\_month Get My Free Estimate [/contact/ →](/contact/) Or call us at (512) 555-0182 [tel:+15125550182 →](tel:+15125550182) - check\_circleFixed written quote - check\_circle3-year warranty - check\_circle$2M insured