Skip to main content

Privacy Policy

Last updated: October 6, 2026

Limestone & Lacquer Painting Co. ("we", "us" or "our") is a painting contractor based in Austin, Texas. This policy explains what information we collect when you use this website or contact us, how we use it and the choices you have.

1. Information We Collect

We collect information you give us directly, including:

  • Your name, phone number, email address and city
  • Details about your painting project, such as the service you need and any notes you send
  • Records of our calls, emails and messages with you
  • Your property address when we schedule an on-site estimate

We also collect basic technical information automatically, such as the pages you visit, your browser type and the page you came from. This helps us understand how the site is used.

2. How We Use Your Information

  • To respond to your questions and schedule your free on-site estimate
  • To prepare your written quote and complete the work you hire us for
  • To send project updates, invoices and warranty information
  • To improve our website and services
  • To send occasional updates, only if you agree to receive them

3. Contact Form Processing

When you send our contact form, the information goes through a lead-capture service that delivers your message to us by email. That service processes your data only to deliver your request and to filter spam.

4. How We Share Information

We do not sell your personal information. We share it only with:

  • Service providers that help us run our business, such as email, scheduling and payment processors
  • Professional advisors like accountants or insurers, when needed
  • Authorities, when the law requires it

5. Cookies and Analytics

This site may use cookies and similar tools to measure traffic and improve the site. You can set your browser to refuse cookies or alert you when cookies are sent. Some parts of the site may not work as well without them.

6. Data Security and Retention

We use reasonable safeguards to protect your information from loss, misuse and unauthorized access. We keep project records for as long as needed to provide our services, honor our 3-year workmanship warranty and meet legal and tax obligations.

7. Your Choices and Rights

  • Ask to see the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, unless we need to keep it for legal reasons
  • Opt out of marketing messages at any time

8. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect their information.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top shows when it last changed.

10. Contact Us

If you have questions about this policy or your information, contact us:

You can also reach us through our contact page.

Call Now